Request data
deletion.
Request deletion of your personal data from Rome Arena Racing, also listed as Rome Arena: Chariot Racing on Google Play. You can ask to delete specific data while keeping your account, or request deletion of your account and its associated data.
Keep your account.
Choose what to remove.
Email the developer with the data you want deleted. You do not need to sign in to this website or reinstall the game to make a request.
- App
- Rome Arena Racing
- Privacy contact
- creo.app.app@gmail.com
Opens a draft in your email app. Review it and send it to submit your request. You can also write directly from any email service.
Never include your password, recovery links or full payment-card details.
How to make your request
- 01
Identify your game account
Write from the email address used for the game, if possible. Include your account email and game nickname. If you no longer have access to that address, explain this so we can help verify ownership.
- 02
Tell us what to delete
Describe the data, such as support messages, identifiable chat messages, race records or saved game data. Include relevant details that help locate it, and say that you want to keep your account.
- 03
Receive a confirmation
We may request limited information to verify ownership. We handle requests within 30 days of receipt and confirm what was deleted, what must remain, and why. If verification or a legal exception affects completion, we explain the reason and expected timing.
What happens to your data
The scope depends on whether you keep or delete your account.
| Data | What can be deleted | What may remain |
|---|---|---|
| Selected data, with your account kept | The identifiable records you specify and we can locate, such as support correspondence, chat messages, race records or saved progress and equipment. | Account email, nickname, protected login information and data still needed to run your account. If removing a requested record would prevent a feature from working, we explain the effect before proceeding. We do not delete your account unless you ask. |
| Full account deletion | Your active game account, login profile, authentication and reset records, synchronized progress and equipment. We also review associated identifiable records covered by your request. | Historical race, ranking or room references may require separate cleanup. They are not all automatically erased by the in-game account button. Include any remaining identifiable records in your email request. |
| Security, disputes and legal records | Records no longer needed for their purpose and not subject to a lawful retention requirement. | Only information necessary for security, fraud prevention, an active dispute or a legal obligation. Where an exception applies, we explain which data is retained, the reason and its applicable retention period in our reply. |
| Backup copies | Residual copies are removed or overwritten within 90 days after deletion from the active systems. | Copies may remain in restricted backups during that period. They are not used for normal gameplay. If a backup is restored for recovery, completed deletion requests must be reapplied. |
| Stores and service providers | We address data held by providers on our behalf as part of a verified request, where applicable. | Apple, Google and purchase providers may retain transaction or other records under their own rules, for purchase restoration, fraud prevention or legal requirements. Deleting game data does not erase store purchase history or request a refund. |
Delete your account and associated data
In the game, open Settings → Account → Delete account. You can also request account deletion by email without access to the installed app. This permanently removes your active account and synchronized game data; historical records and the retention exceptions above are handled as described.
For data saved only on your device, use the device’s app-storage controls or remove the app. This does not by itself delete a server account; some platform-secured credentials can remain under the device’s rules.
Timing at a glance
To handle your request from receipt, with ownership checks and any exceptions explained.
For residual backup copies after deletion from the active systems.
Some records may need longer retention for a specific legal obligation, security investigation or active dispute. If that applies to your request, we explain the reason and applicable period. We do not promise immediate erasure of every historical or third-party record.