Stream Game LiveStream Game Live · Privacy support
Request data deletion
Last updated: 2 November 2026. Developer: Giovanni Emanuele Spina / AppCode.
There is no separate Stream Game Live account. You can request deletion of personal information held by the developer without registering or paying.
Send a request
Email creo.app.app@gmail.com with the subject Stream Game Live — data request. State whether you want access, correction or deletion, which version you used and the approximate period concerned. Send only information needed to identify your records.
- For a purchase enquiry, a Google Play order reference (GPA…) and the product name can help us locate the relevant purchase record. Do not include card details. We may ask for limited proof that the order belongs to you.
- For technical records, include an app installation identifier only if you already have it from support. We do not match anonymous installations by your name or social account. An email alone may not identify those records; we will explain any identification limits without asking for passwords or extracting private app files.
- Never send account passwords, verification codes, OAuth tokens, purchase tokens or streaming keys. You do not need to send a recording, private photo or a full unredacted diagnostic dump.
What the request covers
We review developer-held support correspondence, attributable technical records and purchase-processing records. Where identified, we remove information no longer needed and ask relevant processors to act as appropriate. Some purchase, security or legal records may need limited retention; we explain applicable limits. A privacy request does not itself cancel a permanent purchase or waive refund rights. Retain your store receipt; entitlement restoration may require Google Play verification again.
Technical events and inactive-installation records are automatically pruned under the configured retention: 7 days by default, from 1 to 30 days. An installation's inactivity period starts at its last contact; continued app use updates it. Block records are kept until expiry plus that retention window. Hourly cleanup can occur up to about an hour after the cutoff. This does not mean all provider or purchase records disappear in 7 days. If we cannot match an anonymous installation, its records still expire under these rules.
Remove data on your device
Disconnect social accounts in the app, delete saved copies you no longer want, and use Android's app-storage controls to remove private settings and imported images. Saved videos in shared Movies folders can remain after uninstall and can be deleted through your file manager. Clearing app storage generates new technical identifiers when the app is used again; it does not instantly remove server records for the old installation. New use can create new records.
Data held by other platforms
This request does not delete your Google/YouTube, Twitch or other destination account, its recordings, Google Play order history, or records a provider must retain independently. Manage these in the provider's controls. Revoke Google access at Google Account permissions and Twitch access in its Connections settings. Deleting a local recording does not delete a platform replay. For advertising identifiers and choices, also use Android's advertising-ID controls and the in-app advertising privacy options where offered.
Response and rights
We respond under applicable data-protection law and may request proportionate identity information to avoid deleting another person's data. Where GDPR applies, the normal response period is one month; permitted extensions and reasons will be explained. You can ask questions at the same support address and complain to the competent data-protection authority.